The Ultimate Guide to Emergency HVAC Repair

An engineer working on a faulty HVAC system

When your HVAC system breaks down, whether it’s in the middle of summer or during a freezing cold night, problems quickly begin. Perhaps it’s a malfunctioning air conditioner or a heating system that’s failing to keep you warm, both situations are likely to escalate if the correct action isn’t taken. Knowing how to respond to issues with your HVAC systems can make a big difference to the safety and comfort of you, your customers and your team.

So, in this guide, we cover everything you need to know about emergency HVAC repair, from understanding common issues to knowing when to call a professional.


What Is Considered a HVAC Emergency?

Not every HVAC issue requires immediate attention, but there are some problems that can’t wait for regular business hours. These are what we call emergencies.

Here’s what we at Compac would typically call an emergency: 

Complete System Failure
This is when your HVAC system stops working entirely. Note, it’s even more critical when it happens during extreme weather.

No Heating or Cooling
A sudden lack of heating or air conditioning in the dead of winter or summer can make working conditions unpleasant for your team. And, if you’re the type of business that has customers onsite, you could end up losing money as they likely won’t want to visit.

Unusual Sounds or Smells
If you hear grinding, screeching, or banging sounds, or notice a burning smell coming from your unit, it’s crucial to turn off the system and contact a professional immediately.

Refrigerant Leaks
A leaking air conditioner not only reduces efficiency but can also pose a health risk. Refrigerants are toxic, and prolonged exposure can be harmful.

Electrical Issues
Sparking, flickering lights, or frequent tripping of breakers when the HVAC is running indicates a possible electrical problem, which can be hazardous.


Steps to Take Before Calling for Emergency HVAC Repair

We always advise that it’s best to call a professional for emergency HVAC repair. But, if you have the knowledge and experience to do so, there are a few safe things* you can do before you make the call.

*never try to fix anything yourself unless you are fully qualified as it could result in injury.

 

  • Check the Thermostat: Ensure the thermostat is set to the correct mode (heating or cooling) and that the temperature is set appropriately. Sometimes, a simple battery replacement can fix a thermostat issue so check the battery too.

  • Check the Air Filter: A clogged air filter can lead to poor airflow and reduced efficiency. If you haven’t replaced it recently, check to see if the filter is dirty and swap it out if needed.

  • Inspect the Circuit Breaker: If your HVAC system isn’t working, check your electrical panel to see if a breaker has tripped. Resetting the breaker may get your system running again, but if it trips again, contact an HVAC technician.

  • Check Vents and Registers: Blocked or closed vents can lead to airflow problems, making your system work harder and less efficiently. Ensure all vents are open and unobstructed.

If none of these solutions fix the problem, it’s time to call a professional for emergency repairs.


Why You Shouldn’t Delay Emergency HVAC Repair

We understand how disruptive it can be when HVAC issues occur and how frustrating it is as a business having to get an engineer for emergency HVAC repair. But delaying necessary HVAC repairs can lead to more severe problems in the long run.

Some of these issues include:

  • System Damage: Running a malfunctioning system can cause more extensive damage, potentially leading to costly repairs or even requiring a complete replacement.

  • Increased Energy Bills: A faulty HVAC system often runs inefficiently, which can result in higher energy bills as it struggles to maintain the desired temperature.

  • Health Risks: Extreme temperatures can pose a risk to your health, especially if there are people in your workplace with respiratory issues.

  • Fire Hazards: Electrical issues or overheating components in your HVAC system can lead to a fire hazard if not addressed promptly. 


Choosing the Right Emergency HVAC Repair Service

Let’s face it, there are a lot of HVAC companies that offer emergency repair services, particularly in the Northeast. So, how can you decide who to call and be sure you’re choosing the right one?

Below, we’ve listed some of the things you should look out for.

Availability

HVAC emergencies don’t follow business hours. Ensure the company you call offers emergency call outs.

Qualified and Insured Engineers

Always hire a company with certified, experienced engineers. This will ensure the job is done safely and correctly and you’re not putting your business at risk.

Response Times

In an emergency, time is of the essence. Choose a company that can quickly get an engineer to your location.

Transparent Pricing

Emergency repairs can be costly, so look for a company that offers upfront pricing without hidden fees. Some may charge extra for after-hours services, so it’s essential to confirm this beforehand.

Good Reviews and Recommendations

Check customer reviews online or ask friends and family for recommendations. A reputable company should have positive feedback and a solid reputation.


Preventing Future HVAC Emergencies

While emergencies can’t always be avoided, regular maintenance goes a long way in preventing sudden breakdowns. Here are some tips to keep your HVAC system running smoothly:

  • Schedule Regular Checks: Twice-a-year HVAC maintenance (once in the spring and once in the fall) can help catch issues before they turn into emergencies. An engineer will inspect the system, clean components, and ensure everything is functioning properly.

  • Change Filters Regularly: Depending on your system and usage, filters should be changed every 1-3 months. This simple task ensures proper airflow and reduces strain on the system.

  • Monitor System Performance: Pay attention to your HVAC system’s performance. If you notice it struggling to maintain temperature, cycling on and off frequently, or making strange noises, address the issue before it becomes an emergency.

  • Seal Leaks and Insulate Your Business: Proper insulation and sealing air leaks can reduce the strain on your HVAC system by maintaining a more stable indoor temperature, lowering the likelihood of sudden breakdowns.

A HVAC emergency can be stressful, but knowing how to handle the situation can save you time, money, and frustration. Following the troubleshooting tips and choosing the right emergency repair service can help you be well-prepared to deal with any HVAC crisis.


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